Welcome to Phones 4u. Leading the way in the mobile industry through its excellent customer service, innovative advertising and differentiated in store experience, Phones 4u has over 440 stores and is still rapidly growing.



Phones 4u recognise that people are bewildered by the complexity and choice that confronts them when buying a new mobile phone. We've developed our business focusing on our customers, cutting through this confusion with our unique consultative approach. We invest time in understanding our customers' individual mobile phone needs, and offer a package that is right for them - as a result we sell more new contracts than anyone else on the High Street.

As the mobile market is growing and evolving at such a fast pace we continue to make significant investment in staff training and development. This is to ensure that our staff provide the best and most up to date independent and impartial advice. Excellent training and development has resulted in industry leading customer service and experience, with Phones 4u coming top in the JD Power survey for customer satisfaction in the independent mobile phone sector 2 years running, and coming top in the Harding and Yorke 2007 Customer Empathy Rating Index, where we were recognised among the mobile industry players as demonstrating the most empathy and feeling towards our customers.